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Counselling: Are you ready to listen?

Course Code:AN1061F

Spaces:5 spaces left

This course provides a basic introduction to counselling skills. It is strongly recommended that you complete this course if you are considering applying for Level 2 Counselling Skills.

What the course is about

This is a good starting point if you want to develop skills for job roles helping adults and for those taking their first steps in developing counselling skills. You will develop a range of skills, personal qualities and attitudes essential in the use of counselling skills.

The course will cover:

  • Work within the limitations of the helping role

  • Establish boundaries for helping work

  • Communicate empathic understanding

  • Focus on the client’s agenda

  • Understand the importance of self-awareness in helping work

  • Use listening and responding skills

  • Use review and feedback to develop initial counselling skills

This course will improve your acquisition of skills for personal satisfaction, training, employment or self employment. This course is subsidised by Government funding so you should aim to attend the whole course.

Pre-course information session or interview

There is no admission session for this course. Please apply via the website. 

Assessment of progress, tests, exams

There is no qualification or examination attached to this course. This course is an introductory course and is strongly advised if you are considering applying for Level 2 Counselling Skills. 

Who the course is for / Previous experience, knowledge or qualifications

Your tutor will work with you to develop and review your progress throughout the course. This course is not appropriate for people with emotional distress.

Materials and costs

You will need a pen and paper plus a folder to keep your work in. If you are applying for an online course, you will need access to a laptop and access to Microsoft Teams. 

Next Step

You may wish to consider the CPCAB Level 2 Certificate in Counselling Skills to further develop your knowledge and skills. Alternatively you may wish to consider Mental Health Awareness courses. Other courses may be offered by Skills & Learning or other local providers.

Additional information

English, maths and computing skills: all of our courses support the development of relevant English, maths and computing skills.

Refunds: please see details of our cancellation policy in our Terms and Conditions on our website or in our brochure.

Attendance: before enrolling you should ensure that you can attend all classes offered as far as possible.

Places on courses: many of our courses are in high demand. If you have been offered a place but no longer require it, please advise us immediately as you may be preventing another learner from taking the place. Where learners do not attend the first session, without having given prior notice, Skills & Learning reserve the right to offer the place on the course to another learner; you will not be eligible for a refund it it is outside of the terms outlined in our cancellation policy.

Fully funded learners: if you have been offered a fully funded place on a course and no longer require it, you must advise us before the course starts so that your place can be offered to someone else. We reserve the right to withdraw future offers of fully funded places if you regularly do not start or complete funded courses.

Home study: you will be required to do significant study at home between sessions to assist with your learning and progress.

Qualification Levels: there is further information about qualification levels on our website.

Proof of identity: please bring photographic ID and your National Insurance number with you to your first session. You will also need to provide it for any external examinations you take.

Off-site activities: with some courses, there may be the opportunity for off-site enrichment activities at additional cost, for example: gallery, museum or exhibition visits. Where this is an integral part of the course, your tutor will discuss the arrangements with you during your induction.

Parking at centres: parking at centres may be limited; please be prepared to use on street parking or pay and display car parks. For information regarding each centre, please visit the venue section of our website

Refreshments: tea/coffee or vending machine(s) are available at some venues. Further information can be found in the venue section of our website

Unspent Criminal Convictions we require learners to disclose any unspent criminal convictions. Please refer to

If you have any accessibility or disability issues that we need to accommodate or if you think you may need any other support to complete your chosen course, please contact: 01202 123444 or e-mail All enquiries are treated in confidence.

Course Details

Start Date22 April 2024



Time18:00 - 20:15

Duration10 weeks



Fees and concessions

The total charge for this course is £75. Concessions FREE.

You could study this course for free if you:

  • Receive Jobseeker’s Allowance, Employment and Support Allowance or any other state benefit.
  • Are unemployed or under employed.
  • Receive take home pay (disregarding Universal Credit and other benefits) less than £494 a month (if you are a sole adult in your benefit claim) or £782 a month (if you have a joint benefit claim with your partner).
  • Earn less than £20,319pa.

If you’re not eligible, you can pay via an Instalment Plan or by paying the full course fee upfront.


How do I enrol?

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Please select 'Apply for this course' below to apply. You will need to either sign in or register a new account.Subject to your application, we will offer you either a space on this course, or another which is better suited to your ability.

Apply for this course