English, maths and computing skills: all our courses support the development of relevant English, maths and computing skills.
Refunds: please see details of our cancellation policy in our Terms and Conditions on our website www.skillsandlearningace.com/terms-and-conditions or in our brochure.
Attendance: before enrolling you should ensure that you can attend all classes offered as far as possible
Places on courses: some of our courses will be in high demand and if you have been offered a place but no longer require it, please advise us immediately as you may be preventing another learner from the taking the place. Where learners do not attend the first session, without having given prior notice, Skills & Learning reserve the right to offer the place on the course to another learner and you will not be eligible to a refund it its outside of the terms outlined in our cancellation policy.
Fully funded learners: if you have been offered a fully funded place on a course and no longer require it, you must advise us before the course starts so that your place can be offered to someone else. We reserve the right to withdraw future offers of fully funded places if you regularly do not start or complete funded courses.
Unspent Criminal Convictions we require learners to disclose any unspent criminal convictions. Please refer to www.skillsandlearningace.com/policies.
If you have any accessibility or disability issues that we need to accommodate or if you think you may need any other support to complete your chosen course please contact: 01202 123444 or e-mail [email protected]. All enquiries are treated in confidence.