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Improve your Computer Skills E2 - E3

Course Code:QT1045A

Spaces:8 spaces left

A popular and general ICT course leading to a qualification to help with personal, work and career prospects.

What the course is about

This course will enable you to learn new, or develop existing, ICT skills and gain a qualification at either Entry Level 2 or Entry Level 3. This course will run for 14 weeks with a class roomed based assessment at the end of the course.

Dependent on the level you are working at, the course may include the following subject areas:

  • Information security
  • Internet
  • E-mail using Microsoft Outlook
  • Word processing using Microsoft Word
  • Spreadsheets using Microsoft Excel

A variety of learning activities will be used including tutor demonstration, individual and group exercise, discussion, practical demonstration and work-based scenarios. You will also work through activity sheets and other resources designed to support the development of skills in each of the areas.

You will develop a personal learning plan with your tutor based on the results of an initial assessment of your current skills, which will allow you to work towards the level most suitable for you.

As a result, there will be a mix of full class teaching, and periods of individual activity as learners in the class work on their own areas of need.

To ensure you get the most out of your learning and to help you prepare for the assessments, it would be useful for you to be able to practise these skills between classes.

This is a course leading to a qualification. This course is paid for by public funding and you will be required to complete all the necessary coursework/assignments by the give deadlines.

What learners say about our courses

I just want to say how much I love the way you teach. I really enjoyed the course.

Thank you very much for teaching me and making me feel confident. I went for a trial day with an assessment last week. First I was a bit nervous, which I think is normal, but with every program I felt confident and just had to focus on what we learned in class. I've got a job now and will start in August.

Pre-course information session or interview

You will be required to participate in an Admission Session to attend this course.

Many courses start in September, but we enrol learners at set times throughout the year. Please visit our website for further details or telephone our team on 01202 123444 to advice you how to apply.

For term dates please refer to

Assessment of progress, tests, exams

This is a City and Guilds accredited course. You will be working towards Functional Skills ICT at Entry 2 or Entry 3.

You will work towards a timed assessment which will be marked and internally assessed. You will negotiate a Personal Learning Plan with your tutor identifying the areas you need to develop; this will be reviewed at regular intervals.

PLEASE NOTE- If you do not attend a pre-booked practical or theory exam without giving the required notice you will be invoiced for the cost. Details of the fees and cancellation notice periods required are available on request.

Who the course is for / Previous experience, knowledge or qualifications

You do not need any previous qualification in ICT to do this course. It is suitable for learners who have little experience of using a computer.

It will be useful to have access to a computer outside the sessions, but not essential, with the internet and Microsoft Office. The library has computers that can be booked if you do not have access to one at home.

Courses will be run on computers with Windows 10 as the operating system and Office 365 software.

A knowledge and use of English language at Entry Level 2 is required for this course. If English is not your first language or if you do not hold an English qualification at Entry 2 or above, you may need to complete an English assessment prior to enrolment.

There is an expectation that if you enrol on this course, you are willing to commit fully to the period of time involved in this course, the associated home study and take the final assessment 

Materials and costs

You will need an A4 folder, pen and paper.

For information regarding any funding for this course please please refer to the Finance page on our website  border:none windowtext 1.0pt;mso-border-alt:none windowtext 0cm;padding:0cm"> or call us on 01202 123444 or more information.

Next Step

Skills and Learning offer a variety of other IT courses and progression opportunities, please speak to Customer Services or your tutor for more information. This includes Essential Digital Skills and IT User Skills (portfolio building) or you might like to enrol for a maths or English class and develop your numeracy and literacy skills.

Other courses may be offered by Skills & Learning or other local providers.

There are a range of courses available to help the development of skills for work.

There are a variety of e-learning courses that can be started at any time of the year.

Up to date English and maths Functional Skills and Essential Digital Skills qualifications can help you progress at work or into further or higher education.

Skills & Learning work with local employers to offer Sector Based Work Academy Programmes and Apprenticeship training.

Please visit our website for more details.

Your tutor may also be able to discuss the possible next step options with you. You may like to talk with a Careers Adviser about other courses. General careers advice and guidance can be provided by the National Careers Service

For further information please contact us on 01202 123444.

Additional information

English, maths and computing skills: all of our courses support the development of relevant English, maths and computing skills.

Refunds: please see details of our cancellation policy in our Terms and Conditions on our website or in our brochure.

Attendance: before enrolling you should ensure that you can attend all classes offered as far as possible.

Places on courses: many of our courses are in high demand. If you have been offered a place but no longer require it, please advise us immediately as you may be preventing another learner from taking the place. Where learners do not attend the first session, without having given prior notice, Skills & Learning reserve the right to offer the place on the course to another learner; you will not be eligible for a refund it it is outside of the terms outlined in our cancellation policy.

Fully funded learners: if you have been offered a fully funded place on a course and no longer require it, you must advise us before the course starts so that your place can be offered to someone else. We reserve the right to withdraw future offers of fully funded places if you regularly do not start or complete funded courses.

Home study: you may be required to do some study at home between sessions to assist with your learning and progress.

Qualification Levels: there is further information about qualification levels on our website. Some courses have learners of different levels being taught in the same class with differentiated learning materials and activities appropriate to the qualification level.

Proof of identity: please bring photographic ID and your National Insurance number with you to your first session. You will also need to provide it for any external examinations you take.

Off-site activities: with some courses, there may be the opportunity for off-site enrichment activities at additional cost, for example: gallery, museum or exhibition visits. Where this is an integral part of the course, your tutor will discuss the arrangements with you during your induction.

Parking at centres: parking at centres may be limited; please be prepared to use on street parking or pay and display car parks. For information regarding each centre, please visit the venue section of our website

Refreshments: tea/coffee or vending machine(s) are available at some venues. Further information can be found in the venue section of our website

Unspent Criminal Convictions we require learners to disclose any unspent criminal convictions. Please refer to

If you have any accessibility or disability issues that we need to accommodate or if you think you may need any other support to complete your chosen course, please contact: 01202 123444 or e-mail [email protected]. All enquiries are treated in confidence.

Course Details

Start Date2 March 2022

LocationOakdale Centre, Wimborne Road, Poole, BH15 3DL


Time14:00 - 17:00

Duration14 weeks

SubjectComputing and Digital Skills


Fees and concessions

The total charge for this course is £180. Concessions FREE.


How do I enrol?

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You will be required to participate in an Admission Session to attend this course.

View sessions