As part of our commitment to every learner, Skills & Learning offer a high quality, impartial, relevant and current Careers Education, Information, Advice & Guidance Service.
Our Next Steps Service offers every learner tailored advice sessions throughout their learning journey. This ensures that:
1. Advice is given at the right time
2. Advice offers current and relevant information
3. Skills and Learning staff are always updating their information
To offer learners the best advice on real opportunities we work with local employers and partners to provide:
Our Next Steps team will give each learner the chance to meet at the beginning, middle and end of their course to create a relevant Next Steps plan to enable the learner to
Set their own realistic goals and progression path
Develop a specific learner journey to meet their own needs
Take into consideration any special requirements and gain additional support if required
We also signpost learners to local careers events opening up the opportunity to meet with local employers.
We work in partnership with Ansbury and each learner is given the choice of an advice session with an Ansbury advisor or one of our own internal Next Steps team.
As part of our Next Steps process we will ask learners for feedback on the advice service they have received. This helps us to improve our service and give future learners the best possible outcomes.
Information gathered in Next Steps meetings will be shared with appropriate staff or partners, only with the permission of the individual and in accordance with BCP Council General Data Protection Regulation policy. Meeting notes may be kept for up to 3 years by Skills & Learning or longer as stipulated by the Funding Agency.
Feedback about the Next Steps Service, including complaints, should be addressed to the Feedback Officer at firstname.lastname@example.org or via the feedback page on the BCP Council website.
Should you wish to book a one to one advice session please contact our friendly Customer Service Team:
Phone: 01202 262300 or 01305 819059