Your exam certificate will normally be posted to you, with the exception of GCSE certificates, which must be collected from Poole Adult Learning Centre.
If your address changes during your course, please advise our customer service team by emailing firstname.lastname@example.org.
Functional Skills certificates:
- Functional Skills Maths certificates are awarded upon completion of the exam.
- Functional Skills English certificates will be awarded when you have successfully completed your reading, writing and speaking & Listening exams.
For some courses, certificates are not awarded until we have had a Quality Assurance visit from the awarding body. The visits only happen at certain periods throughout the year, so there may be a delay in receiving your certificate depending on when you finish your course.
Please note, certificates come from the exam boards themselves, and not us (Skills and Learning). Unfortunately, due to Covid-19, many exam boards are experiencing delays. We will keep you updated and informed if you are impacted by this.