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We value and support each of our learners, no matter whether you’re on a short evening course or working towards a qualification.

Our dedicated learning support team can work with you to help ensure you have everything you need to succeed. We can offer:

Please let us know about any additional support you may need as soon as possible to help us ensure you get it on time. For more advice on support we can offer, please refer to your learner handbook.

Financial support & concessionary fees

We may be able to support you with travel and child care costs, please contact our customer service team for more details (criteria applies).

Concessionary fees courses are for learners in receipt of certain benefits, or holders of an Access to Leisure and Learning Card. For our full list of concessionary eligibility requirements, please check our finance page. If you’d like to enrol on a course with concessionary fees applicable, please head to our course search and select ‘concessionary fees’ to only see those where it applies.

In addition to concessionary fees, we also offer reduced fees on many of our courses. This depends on many factors, which could include what the course is, any benefits you receive and your income. Check our finance page to see what you could qualify for.

More about Finance

Helpful Support Information

Below is some useful information on where you can find support in your local area as well as national helplines.

If you have a question, query or concern while learning with us, don’t hesitate to speak to a safeguarding officer or email us today – [email protected]

Cost of Living Support

Community Fridges in Dorset

Bournemouth, Christchurch & Poole

  • Townsend Community Fridge – Jewell Road, Bournemouth
  • Boscombe Community, Hawkwood Road, Bournemouth
  • Canford Heath Community Fridge, Mitchell Road, Canford Health
  • Rossmore Community Fridge, Herbert Avenue, Poole

Dorset

  • Ringwood Community Fridge, Cloughs Road, Ringwood
  • Dorchester Community Fridge (Caster Fridge), Trinity Street, Dorchester
  • Blandford Community Fridge, Mildown Road, Blandford
  • Bridport Community Fridge, East Street, Bridport
  • Swanage Community Pantry, High Street, Swanage
  • Open Fridge, Christy’s Lane, Shaftesbury

Find more on the BCP Food Map OR Dorset Food Map

Financial & Housing Support

Bournemouth, Christchurch & Poole

Dorset

Support for Children

Warm Spaces & Places

Bournemouth, Christchurch & Poole

Dorset

  • Blandford Leisure Centre, Milldown Road, Blandford Forum, Dorset DT11 7DB
  • Warm Welcome Coffee Mornings, Dorchester Baptist Church, Bridport Road North, Dorchester, Dorset DT1 1RR – Wednesday mornings
  • Pavilion in the Park – Dorchester, St John’s Way, Poundbury, Dorchester, Dorset DT1 2FG. Café is open Tuesday – Sunday 9am – 5pm
  • The Old School House Community Café, Lyme Regis Development Trust, The Hub, Church Street, Lyme Regis, Dorset DT7 3DB
  • Warm Room, Stour Connect, Sturminster Newton, Dorset DT10 1JF | Open:  Friday morning, Monday morning, Thursday morning, Tuesday morning, Wednesday morning.
  • Memory Café Swanage, Swanage Baptist Church, 160 Victoria Avenue, Swanage, Dorset BH19 1AZ –  Open: Thursdays, every first and third week of the month, 2pm to 3:30pm
  • Memory Café Wareham, Carey Hall, Mistover Road, Wareham, Dorset BH20 4BA – Open: Mondays, every first and third week of the month, 10:30am to 12:00pm
  • Warm Space at St Aldhelm’s Church, St Aldhelm’s Church, Spa Road, Weymouth DT3 5EW – Open: Friday afternoon, Monday afternoon
  • Warm Space at Catholic Parish of Our Lady Star of the Sea, The Presbytery, 1 Stavordale Road, Weymouth, Dorset DT4 0AB | Phone: 01305 786033
  • Warm Welcome at St Joseph’s Church, Stavordale Road, Weymouth, Dorset DT4 0AB – Open: Wednesday afternoon.

Other Helpful Links 

  •  The National Debt Helpline – can give support with debt and arrears and offer next step advice, support and offer solutions for dealing with your debt.
  • Faith Works – can help find solutions around food, debt, homelessness and social isolation
  • If you are in arrears or struggling to pay your energy supplier, you might be able to get a grant to help pay off your debts. Contact your energy supplier for more information.
  • Glass-pool – can help provide one-off grants to individuals, couples and families for everyday items to help them cope when things get difficult, they can support you in getting necessary furniture or appliances for your home.
  • Step Change – offering help with debt as well as emergency help with money and food and hardship grants.
  • BCP Together is a webpage and app that is a directory of organisations that can help with anything to do with employability/work and wellbeing including money stress. This is for BCP Council residents only.

For more information on other support available read our blog

Support Managing Addiction

Bournemouth, Christchurch & Poole

Rest of Dorset

National Helplines

Support for Carers

BCP & Dorset 

Citizens Advice

Bournemouth, Christchurch & Poole

  • Citizens Advice BCP | Phone: 0808 2787 939
  • Citizens Advice Outreach Hub Bournemouth (Drop-ins only) | Civic Centre, Town Hall, BH2 6DX – Monday – Thursday 10am-12pm
  • Citizens Advice Outreach Hub Christchurch (Drop-ins only) | Christchurch Central Library, BH23 1AW – Fridays 9:30am – 12:30pm

Rest of Dorset

Community & Social Groups

Bournemouth, Christchurch & Poole

 

Rest of Dorset

 

Support For Those With Disabilities

 

Domestic Abuse Support

BCP & Dorset

National Helplines

 

 

 

Mental Health Support

BCP and Dorset

National Helplines

Finance Advice

BCP & Dorset 

  • BCP Revenue & Benefits | Phone: 01202 451592
  • Christians Against Poverty – Bournemouth & Poole | Phone: 0800 3280006
  • Faithworks Wessex | Phone: 01202 429037
  • Christians Against Poverty – Swanage | Phone: 07443 600829
  • Christians Against Poverty – East Dorset | Phone: 0800 3280006
  • BCHA Financial Support | Phone:
  • Christians Against Poverty – Gillingham | Phone: 0800 3280006
  • Westwey Revenues and Benefits Partnership – Purbeck | Phone, For benefits: 01929 557240 OR for revenue: 01929 557257
  • Westwey Revenues and Benefits Partnership – Weymouth & Portland | Phone, For benefits: 01305 838416 OR for revenue: 01305 211970

 

National Helplines

 

 

 

General Advice

BCP & Dorset

  • Boscombe Independent Advice Centre | Phone: 01202 397532 OR 01202 392031
  • The Samaritans of Bournemouth and District | Phone: 01202 551 999
  • Royal British Legion – Dorset | Phone: 0808 802 8080
  • Salvation Army – The Place Next D00r | Phone: 01202 517989
  • Christchurch and East Dorset District Councils Advice | Phone: 01202 209410
  • Hamworthy Advice Project | Phone: 01202 668611

Housing Support

BCP & Dorset

Job Seekers Advice & Support

National Careers Service | Phone: 0800 100 900

Department of Work and Pensions:

  • New Claims: 0800 055 6688
  • Existing Claims: 0845 6088621
  • Benefit Enquiries: 0800 882200
  • DLA & AA Helpline: 08457 123456
  • Pension Credit Claim Line: 0800 99 1234
  • Find a Job

Explore our Employability courses which can help you get back into work here

 

Support for Older People

BCP & Dorset

  • Age UK – Bournemouth | Phone: 01202 523300
  • Help & Care – Roots Gardening Service | Phone: 0300 111 3303
  • Age Concern Christchurch | Phone: 01202 488311
  • Age Concern Poole | Phone: 01202 666195
  • Age UK Dorchester | Phone: 01305 269444
  • Chancery House Bridport | Phone: 01308 424257
  • Age Concern Blandford | Phone: 01258 458250
  • Portland Carers Support Group | Phone: 01305 832726
  • Memory Café – Sherborne | Phone: 07860 592407
  • Singing for the Brain – Sherborne | Phone: 07861 592407
  • South Dorset Alzheimer’s Carers Group – Weymouth| Phone: 01305 832726
  • Weymouth Stroke Support Group | Phone: 07565 175165
  • Housing Advice for Older People – Citizens Advice (Weymouth) | Phone: 01305 785240

National Helplines

 

Support for Young People

BCP & Dorset

National Helplines

If you need something else to support your learning, we will try our best to accommodate your needs.

Contact us today